GDPR & Privacy Policy

 

 

No.1 Urban Aesthetics

Effective Date: April 1st 2025

 

1. Who We Are

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No.1 Urban Aesthetics is a healthcare and aesthetics provider registered in the UK. Our services include non-surgical treatments and prescription-based procedures. We are committed to protecting your privacy and complying with the UK GDPR, Data Protection Act 2018, and applicable healthcare regulations.

 

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2. Purpose of This Policy

This Privacy Policy explains:

 

• What personal data we collect and why

• How we store and protect it

• Your rights under GDPR

• How we ensure clinical confidentiality

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3. What Data We Collect

We may collect and process the following categories of data:

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Data Type

Purpose

Full Name, Date of Birth

Client records, treatment suitability

Contact Information (phone/email)

Appointment reminders, clinical follow-up

Medical History

Required for safe provision of treatments

Consent Forms

Legal basis for treatment and record-keeping

Treatment Notes & Before/After Photos

Monitoring progress and clinical evidence

Payment Information

Processing service charges and refunds

Website Activity (cookies, analytics)

Site performance, security, and marketing

 

 

4. Legal Basis for Processing

We rely on the following lawful bases:

 

• Consent (Article 6(1)(a)) — for marketing or optional communications.

• Contract (Article 6(1)(b)) — to provide services you request.

• Legal obligation (Article 6(1)(c)) — such as retaining medical records.

• Vital interest (Article 6(1)(d)) — in case of a medical emergency.

• Legitimate interest (Article 6(1)(f)) — limited use for security, fraud prevention.

 

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5. How We Store and Protect Your Data

• All clinical records are securely stored using encrypted, access-controlled systems.

• Paper forms (if used) are kept in locked cabinets with restricted access.

• Website data is protected using HTTPS and firewall systems.

• We retain health records for a minimum of 8 years, as required by UK clinical guidelines.

 

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6. Third Parties We May Share With

We only share personal data with:

 

• Pharmacies or prescribers (as part of a clinical prescription process)

• Regulatory bodies (e.g. CQC, ICO) upon lawful request

• Our website providers (e.g., Wix, Google Analytics) under data processing agreements

We never sell or rent your personal data to third parties.

 

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7. Your Rights Under GDPR

You have the right to:

 

• Access a copy of your data

• Correct inaccurate data

• Request erasure of data (subject to legal limits)

• Withdraw consent for marketing

• Object to certain processing

• Lodge a complaint with the ICO (www.ico.org.uk)

 

 

To exercise any of these rights, contact us at:

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📧 no1urbanaesthetics@gmail.com

📞 (01782) 444086

 

8. Use of Cookies

Our website uses cookies for:

 

• Site performance

• Visitor analytics (Google Analytics)

• Displaying relevant ads (AdSense)

You can control cookie settings in your browser at any time.

 

 

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9. Contact & Data Controller

 

Data Controller: Mr Christopher Beckett

No.1 Urban Aesthetics

Staffordshire, UK

Company Reg: 16322652

Email: no1urbanaesthetics@gmail.com

 

 

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10. Updates to This Policy

We may occasionally update this policy to reflect legal, clinical, or business changes. The latest version will always be accessible on our website.