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Terms & Conditions (Summary)
Last updated: September 2025

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At No.1 Urban Aesthetics, we want to be transparent about how our training courses and treatments are run. This page gives you a clear overview. For the full legal document, please download the PDF here.

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Key Points

  • Insurance cover: All training and supervised treatments are protected by our Medical Malpractice & Public Liability insurance.

  • Governance: Training is carried out under the clinical governance of No.1 Urban Aesthetics.

  • Premises: If training happens in your clinic/home setup, you’re responsible for suitability and safety.

  • Models: You must source models. We’ll assist if numbers are low, and ensure competency is achieved.

  • Payments: Deposits are non-refundable. Full balance is due before training. Once training starts, no refunds.

  • Cancellations: Rescheduling requires at least 14 days’ notice.

  • Conduct: Consent forms, before/after photos, and safe practice are mandatory.

  • Illness: Reasonable evidence (e.g. GP note) needed for rescheduling due to sickness. If the trainer is unwell, we’ll reschedule.

  • Certification: Issued only when competence is demonstrated — attendance alone isn’t enough.

  • IP Rights: Training materials are for your personal use only. No copying or resale.

  • Data Protection: All records are handled under GDPR and Data Protection Act 2018.

  • Liability: Our liability is capped at the course fee paid. We’re not liable for indirect or business losses.

Contact Us

For questions or complaints:
📞 01782 444086
📧 info@no1-urbanaesthetics.co.uk
🌐 www.no1-urbanaesthetics.co.uk

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