Build your clinic's governance library without starting every document from a blank page.
The Urban Standards is a comprehensive collection of editable policies, standard operating procedures, forms, audit tools and registers created for UK aesthetic-clinic owners and clinical leads.
Developed by experienced registered nurses with backgrounds in advanced practice, independent prescribing, NHS leadership and clinical governance.
Digital download | 70 files | Editable DOCX and XLSX formats
A structured starting point for your clinic
Building effective clinic governance involves much more than downloading isolated policies. Documents need to fit your services, workforce, responsibilities, local arrangements and ways of working. They then need to be reviewed, approved, implemented, communicated and monitored.
The Urban Standards gives you an organised foundation from which to begin that work — instead of repeatedly opening a blank document, you receive a coordinated library of editable resources that can be reviewed and adapted for your clinic.
What you will receive
Your digital download contains 70 customer files:
69 numbered, editable governance documents
One START HERE guide
64 Microsoft Word documents
Six Microsoft Excel workbooks
The collection includes:
Governance policies
Core standard operating procedures
Treatment-related SOPs
Emergency SOPs
Clinic forms
Audit tools
Operational registers
Designed for
UK aesthetic-clinic owners
Clinical directors and clinical leads
Registered healthcare professionals working in aesthetics
Practitioners developing or reviewing clinic systems
Clinics replacing disconnected documents with a more organised library
It is particularly useful for clinics that recognise the importance of governance but do not want to create every document independently.
What it helps you do
Save time during initial document development
Organise important governance information
Create more consistent clinic documentation
Identify areas that require local decisions
Establish clearer responsibilities and processes
Support staff induction and communication
Plan audits, reviews and document updates
Build a stronger foundation for ongoing quality improvement
The templates do not operate your governance system for you. Their value comes from responsible adaptation and implementation within your clinic.
Created from real clinical and governance experience
Christopher Beckett RN, MSc, BSc (Hons), V300 Christopher is an NMC-registered Advanced Nurse Practitioner and Independent Prescriber with approximately 20 years of nursing experience across critical care, acute medicine, urgent care and community services. He is Clinical Director and Governance Lead at No.1 Urban Aesthetics and a practising NHS Advanced Nurse Practitioner.
Rebecca "Bex" Beckett RN, BSc (Hons) Bex is a registered nurse and Lead Aesthetic Practitioner with more than 21 years of NHS experience, including senior healthcare leadership at Head of Nursing level. Her experience includes clinical governance, regulatory standards, serious-incident investigation, Root Cause Analysis and quality assurance.
Together, they bring practical experience from governed healthcare environments and the day-to-day operation of an aesthetic clinic.
What happens after purchase?
After completing your purchase, you will receive access to the digital files included in the pack. Start with the supplied START HERE guide. Before putting any document into use:
Read the complete document.
Check that it applies to your services and professional scope.
Replace example or placeholder information.
Adapt roles, responsibilities and escalation arrangements.
Compare it with current legislation, guidance and local requirements.
Obtain any necessary clinical, professional or legal review.
Approve and version-control the document.
Communicate it to relevant team members.
Implement it in practice.
Schedule monitoring and review.
Important limitation
The Urban Standards is a collection of editable templates providing a structured starting point. The documents must be reviewed, adapted, approved and implemented for your individual service, workforce, treatment range, professional responsibilities and local arrangements. They must also be checked against current legislation, professional standards and authoritative guidance.
Purchasing or possessing the templates does not by itself demonstrate effective governance or regulatory compliance. The product does not guarantee: CQC registration; regulatory compliance; a successful inspection; clinical competence; suitability for every business; or legal compliance in every circumstance.
The templates do not replace accredited training, professional advice, current clinical guidance or individual clinical judgement.
Frequently asked questions
Are the documents editable? Yes. The pack contains 64 DOCX files and six XLSX files, allowing the contents to be reviewed and adapted.
Is this a complete governance system? It is an extensive starting library, not a governance system that operates automatically. Effective governance also requires leadership, implementation, staff involvement, monitoring, audits, learning and regular review.
Will this make my clinic CQC compliant? No product can responsibly guarantee that. The pack does not guarantee CQC registration, compliance or inspection outcomes.
Can I use the documents without changing them? You should review and adapt every applicable document before use. Your clinic's services, workforce, roles, referral arrangements and risks will differ from those of other providers.
Does the pack replace professional advice? No. Obtain appropriate clinical, regulatory or legal advice where the circumstances require it.
Does it replace clinical training? No. The templates and supporting resources do not provide accreditation, establish competence or replace formal training and professional judgement.
How will I receive the files? The product is supplied as a digital download.
Can I share the files with another clinic? Use is subject to the licence supplied with the product. Redistribution, resale or sharing outside the permitted licence is not allowed.
Can I obtain a refund? As this is a digital product, please see the store's cancellation and refund terms displayed at checkout.
Start building a clearer, more organised clinic-governance library.
Who wrote these documents?
Developed by the clinical team at No.1 Urban Aesthetics (CRB Healthcare & Aesthetics Ltd) — written by clinicians who work in governed, regulated healthcare every day.
Christopher Beckett RN, MSc, BSc (Hons), V300 — NMC-registered Advanced Nurse Practitioner and Independent Prescriber with 20 years' nursing experience across critical care, acute medicine, urgent care and community services. Clinical Director of No.1 Urban Aesthetics and a practising NHS Advanced Nurse Practitioner, with day-to-day responsibility for clinical governance, emergency preparedness and safeguarding in a UK aesthetic clinic.
Rebecca Jayne Beckett RN, BSc (Hons) — Registered Nurse and senior healthcare leader with over 21 years' NHS experience, including Head of Nursing in a large teaching hospital. Extensive expertise in clinical governance, CQC compliance and regulatory standards, serious incident investigation, Root Cause Analysis and quality assurance.
Every template in this pack reflects hands-on experience of NHS governance frameworks, CQC-regulated environments and the practical running of a UK aesthetics service.