top of page

No.1 Urban Aesthetics | Professional resources for UK aesthetics clinics

Aesthetic clinic policies & SOP templates built for real practice.

Spend less time starting from a blank page. Discover editable UK aesthetics clinic policies, governance templates, clinical posters and practitioner manuals, created by clinicians who run a clinic themselves.

More than 40 years of combined clinical experience. A 70-file governance pack. Digital resources for UK clinics.

Explore the £69 governance pack or download a free Complaints Policy Word document.

Created by the clinicians behind the clinic.

These are not anonymous templates assembled for a generic download shop. They are developed by Chris and Rebecca Beckett, directors of No.1 Urban Aesthetics, drawing on more than 40 years of combined clinical, operational and nursing leadership experience.

Christopher Beckett, Advanced Nurse Practitioner and Independent Prescriber

Co-director, clinical governance. More than 20 years of nursing experience across clinical practice, prescribing, governance and service leadership.

Rebecca Beckett, Registered Nurse and former Head of Nursing

Co-director, clinical leadership. More than 21 years of nursing experience spanning senior leadership, quality assurance, patient safety and clinical governance.

The Urban Standards: UK aesthetic clinic policies, SOPs and governance templates

The flagship governance collection: 70 editable digital resources, including 64 Word documents and 6 Excel workbooks. The collection covers clinic policies, standard operating procedures, governance and audit documentation, forms, registers and operational tools.

Clinic policies, SOPs and governance tools ready for you to personalise. Save the hours otherwise spent drafting every document from the beginning. Designed by experienced clinicians who operate an independent aesthetics clinic.

£69 | Explore The Urban Standards governance pack.

Download a free aesthetic clinic Complaints Policy template

Do not take our word for it. Open one. Download the Complaints Policy (UA-POL-05), a complete editable Microsoft Word policy example offered alongside The Urban Standards collection. Review its structure and format before deciding whether the full pack is right for your clinic.

Download the free Complaints Policy (.docx), no checkout required.

The document is an example intended to be reviewed and adapted to your own clinic and services before use.

Practitioner manuals, clinical reference posters and patient education resources

Explore individual digital downloads for treatment rooms, practitioner education, patient consultations, aftercare information, anatomy and complication management.

Policies and governance templates

Practitioner training manuals

Clinical and emergency reference posters

Patient education and aftercare posters

Prescribing, clinical governance support and practitioner training

Documents are the start. No.1 Urban Aesthetics also offers professional support beyond downloads, from in-person prescribing to practical education and skills development.

urbanRX: in-person prescribing and clinical governance support

Independent prescriber-led, in-person patient assessments, aesthetic prescribing support and practical clinic governance for practices across Staffordshire, Cheshire, Shropshire, the West Midlands and North Wales.

Explore urbanRX prescribing and clinical support.

Urban Academy: professional aesthetics education

Practitioner education for clinicians who want to understand the reasoning, risk management and clinical standards behind treatment, rather than just learn a technique.

Explore Urban Academy practitioner training.

Frequently asked questions about our aesthetic clinic resources

Can I download a free example of your aesthetic clinic policies?

Yes. Our full editable Complaints Policy (UA-POL-05) is available above as a free Word document. You don't have to purchase The Urban Standards to download it.

What exactly comes in the £69 governance pack?

The Urban Standards contains 70 editable digital resources: 64 Microsoft Word documents and 6 Excel workbooks, covering clinic policies, SOPs, forms, registers and governance and audit tools. The product listing contains the latest details.

Can I edit the policies for my own aesthetics clinic?

Yes. The templates are designed to be customised. You should review and approve each document against your clinic's actual services, staff, treatment scope and current legal and professional requirements before use.

Do you sell individual practitioner and patient posters?

Yes. Browse the catalogue above for individual clinical reference posters, patient education materials and a 92-page skin booster practitioner manual. All are digital products.

Can you also support our clinic with prescribing or training?

Yes. urbanRX offers face-to-face prescribing and clinical governance support in its service region. Urban Academy provides practitioner education and training.

Does buying a policy pack make my clinic compliant?

No template can guarantee compliance on its own. The documents give your clinic a structured starting point; implementation, staff training, oversight and periodic review remain essential.

bottom of page